Shipping Policy

Overview

We are dedicated to delivering your orders efficiently and accurately. This Shipping Policy provides detailed information about the shipping processes for orders placed on Mukta’s Couture’s website, accessible from muktascouture.com.

Shipping Options and Delivery Times

1. Domestic Shipping (India):

   • Standard Shipping: Delivers within 5-7 business days.
   • Express Shipping: Delivers within 2-3 business days.

2. International Shipping:

   • Delivery times for international orders vary greatly depending on the destination. Typically, international shipments take 10-20 business days. Please note that delays can occur in customs, which are outside of our control.

Shipping Costs

Shipping costs are calculated based on the weight of the order and the destination. The total shipping cost will be displayed at checkout before you finalize your order.

• Free Shipping: We offer free standard shipping on orders over a certain value. This is automatically applied at checkout.

Order Processing

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. An email confirmation will be sent to you once your order has been shipped, including a tracking number where applicable.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the courier’s website.

Customs, Duties, and Taxes

Mukta’s Couture is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Mukta’s Couture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns, Refunds, and Exchanges

Please refer to our Returns Policy for detailed information about options and procedures for returning an item.

Contact Us

For any questions regarding your order or our shipping practices, please contact us at:

• Email: info@muktascouture.com
• Phone: +91 93774 81957
• Address: DIGICOM DYNAMICS LLP, 53, VINDHYA, KALINDI MIDTOWN, DEOGURADIA, INDORE, 452016 MADHYA PRADESH, INDIA.

We are committed to ensuring that your experience with us is smooth and satisfactory. Thank you for shopping with Mukta’s Couture.